Refund Policy
Returns
We cannot accept any returns on our products.
Refunds
We reserve the right to issue refunds. These will be assessed on an individual basis.
Contact info@drmarksgarden.co.uk
We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
It is our company policy to cancel and refund your order if it is flagged by our payment provider as a “Medium/High-Risk Fraud” payment.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@drmarksgarden.co.uk